Senior Management

Serena Powell
Senior Vice President, New England Region/President and CEO, CWS

With more than 17 years in workforce development and vocational rehabilitation, Serena M. Powell, President & CEO of Community Work Services (CWS) in Boston and Fedcap Senior Vice President, New England Region, has built a reputation for developing results driven programs that put people with barriers to work. This includes CWS’ highly successful “At Your Service” program with 25 Boston area hotels and the “First Step” program, a nationally replicated training program with TJX Companies, which was commended in 1999 by President Clinton and the National Welfare to Work Partnership.

Ms. Powell participates in numerous local and national forums focused on developing partnerships between non-profits and private industry. In 2006, Ms. Powell was recognized by the Boston Business Journal as one of their 40 under 40 emerging leaders and named as one of Boston’s Ten Outstanding Young Leaders by the Boston Junior Chamber of Commerce.

Ms. Powell is a Certified Rehabilitation Counselor with a Masters Degree in Rehabilitation Counseling from Boston University and a Bachelor of Arts in English Literature from University of Massachusetts, Amherst. As a Senior Lecturer, she has recently started teaching Strategic Planning and Program Design for Workforce Development at Northeastern University.